Joomla Support Services Price List - Cost of Joomla Support

Website Support
Site Upgrades and migrations
Website (Joomla) Security Reviews
Web Design and Management
CMS Training and Presentations
Professional Joomla Website Hosting Services

Joomla Website Support Services Price List

Retained (contracted) Joomla support services


For ongoing longer term help with Joomla websites.

Retained clients purchase a block of support hours per month, giving them access to our help and support services when they need them.

contracted Joomla support

Standard Ad hoc Joomla support services

£90 per hour

This is the rate for 'one off' or unscheduled help.  If you have a problem or a project that needs instant help  and you haven't contracted us on an on-going or 'retained' contract this is the package for you.

Joomla support

Site Upgrades

Joomla Website Upgrade


In-situ Joomla upgrade

Upgrade within same branch of the CMS. Create (and test) backup of site (just in case) then overlay 'core files' with latest distribution, carry out brief testing.

Joomla upgrade


Complete Joomla site upgrade

Upgrade service (within same branch) with full back-up and roll-back protection. Whole process is approx 8 hours work:

  • backup current site (db and files)
  • create 'mirror' (copy) of site
  • implement the upgrade
  • test, test and test again
  • upgrade any misbehaving components
  • more testing
  • move the copy back to the live site
  • test some more.

If serious problems are encountered it may be necessary to revert to original state.

Joomla upgrade


Joomla 1.0 to 1.5 migration service.

Full migration from Joomla1.0 to Joomla 1.5.

Note: After this process is complete the client is handed a website that is operational but perhaps only 60-75% complete. Significant re-work will still be required by the client in order to tidy up a few 'rough edges' around their site.

Joomla migrations

From £1,250

Joomla 1.5 to 2.5 migration.

Full migration of your current 1.5 site to a 2.5 platform.

Note: Not all components are available for 2.5 - we will migrate all aspects of a website that are possible - excludes template work.

Joomla migrations

Joomla Website Security

Website (Joomla) Security Reviews:More info


This security service requires ssh, ftp and full Joomla login details. Includes a written report of findings, changes and recommendations.

Site security audits
De-hacking an already hacked Joomla website:More info


In situ de-hack by scanning and cleaning.

Whilst this product is priced to allow a certain degree of investigation of 'matters arising', it is obviously not as flexible in this regard as the more complete service listed below:

  • scan files for dropped hacker files
  • audit server's security settings and tighten
  • install 'Hacker Beware!' if supported by server
De-hacking Joomla Sites

Full website de-hack, rebuild and cleanse

This support product is priced to allow for investigation of tangential issues:

  • start with new empty folders
  • add updated 'core' Joomla CMS files
  • copy across components (checking for vulnerabilities/updates)
  • audit web server's security settings
  • install 'hacker beware!' if supported by server
Reset Joomla after hacker attack

Joomla Website Design and Management

Joomla Website DesignMore info

Every Joomla website design project is very different. These prices are very much a result of a 'finger in the air' process and as such are purely for guidance.

Websites aren't priced based on the number of pages - the biggest factor actually being the features (e-commerce, social integration, forums, video players, etc).  However we do find the number of pages generally scales with the addition of these features, so can be used as a proxy for the purposes of giving ball park figures.

More complex or more demanding sites will take longer and cost more. Simpler sites may be quicker to construct and therefore cheaper.

Price includes:

  • Needs assessment / requirements planning.
  • Design service - template/theme advice and customisation.
  • Implementation - actually building the site.
  • A degree of training - we show you/your staff how to edit content and make basic changes to the site. (Requires some basic computer knowledge...)

Sites will have the option of contact forms, link directories, user registration, banner ad rotation, e-commerce, forums and any of 6,000 other Joomla extensions as options.

Please call to discuss - we'll help define your specific requirements!

site development

Joomla CMS Training and Presentations

Presentations and Consultations - Web design / Joomla CMSMore info

Full day consulting, presenting, conferences addressed.

more info
Joomla CMS Training - Group Training - price per personMore info
Number of delegates 3 - 6 Additional members
at client premises *  £350**  £150 per member
at CityLab our Lancaster Office  £250**  £150 per member

* Travel and Accommodation:
Price includes trainer's travel and accommodation.

** Fee per person

Group training
Joomla Training - One to One Training
 £700 At client premises on-site training
 £600 At CityLab - our Lancaster Office training in Lancaster
 £350 Remote training via Skype Skype based training

Professional Joomla Website Hosting Services

Secure Joomla Web Hosting

Our secure Joomla web hosting services help web masters who don't want the constant burden of monitoring web server security.

If you want economical Joomla web hosting 'that just works' then please contact us.We can help you.

web hosting
PriceBandwidth and featuresRead more
£17 per month

Ideal for small businesses with busy sites

up to 500MB web space
up to 2GB bandwidth per month

web hosting
£25 per month

Ideal for e-commerce

up to 1000 MB web space
up to 5GB bandwidth per month

web hosting
£45 per month

Ideal for larger businesses and SMEs

up to 3000 MB web space
up to 20GB bandwidth per month

web hosting
High Capacity Hosting
From only £85 per month

For serious businesses where uptime is critical

This services is aimed at clients who are considering a dedicated server or a Virtual Private Server as their website has become too demanding for standard hosting.  This service allows the benefit of high capacity but helps your organisation by saving you the massive learning curve associated with becoming your own server administrator

high capacity web hosting
Monthly web site backup
£25 per month Full site backup with online and off-line storage.  
Transferring an external site to our Joomla web hosting
  • Execute the actual moving of the site
  • Scan of files for 'dropped' files - helping ensure security, and
  • Check for known vulnerable components.

If the site is currently (or has recently) been hacked, an additional charge will be made for de-hacking.

hosting transfer

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