Joomla Website Hacked! De-hacking a Hacked Joomla Website

Dean Marshall Consultancy's team of Joomla security experts clean hacked Joomla websites on a daily basis. You can rely on us to help you with your Joomla website's hacking incident, discreetly and fast. In addition to cleansing your hacked website, we secure it against future hacks - and unlike anyone else operating in the Joomla security sphere, we guarantee our work.

Help - Joomla website hacked

We have a vast array of experience when it comes to fixing hacked Joomla sites. If your Joomla site has been hacked then you need our help. We offer three main services for recovering a hacked site:

  • Cleaning a hacked Joomla site in-situ
  • Full clean rebuild of site's files

Cleansing a hacked Joomla site and improving security

Unfortunately it is all too common to find that hacked Joomla websites are operated by users who for whatever reason have no viable back-ups available to them.  Where a Joomla website is hacked and there is no usable back-up available, there are two ways to end up with a clean set of Joomla files complete with all of your add-ons but without any dropped files.

Joomla Hacked - Website Hacked

Method 1: Cleaning the hacker files from a hacked Joomla site and hardening security

£450 Cleaning up Joomla after your website as been hacked involves removing code or files that don't belong within the Joomla files and folders. Files that have been tampered with will be overwritten with clean, new, up-to-date files.This process requires automated scanning and some human intuitive snooping. Whilst this is the quicker of the two methods it is somewhat less thorough than the more comprehensive 'full clean re-build'.

Scan Joomla For Hacker Files

Joomla is built from hundreds of folders containing thousands of files. Everyone has installed some of the 10,000 Joomla extensions available. Some sites will have modified core Joomla files, this is a nightmare when it comes to cleaning up Joomla websites after a hacking incident, knowing what is needed to keep the site working is a skill all of its own. When you see reports of Joomla sites being hacked time and time again - it is invariably due to hacker files left behind creating back-doors which future hacking attacks will use.

The way we clean up your Joomla hack

  • We will clean out the hacker files by the end of the next working day
  • If log files are available we will trace the initial vector through which the site was compromised - usually an outdated component - and we will update the component and Joomla itself if required
  • We will install our own anti-hacker protection which massively increases the security of the website
  • Unlike other 'security experts' we assure the quality of our work - we stand by our work and we stand by our clients and their websites. Read below for how we guarantee our work and your security.

Method 2: More in-depth reworking of the Joomla site and hardening security

£950 This service is targeted at clients who have made extensive customisations to core Joomla files. Our standard in-situ de-hack service usually includes overwriting your Joomla files with a clean copy of Joomla. For clients who have made extensive customisations this can be an issue - and whilst the process of editing core files is frowned upon, we do fully understand that sometimes business necessities override 'best practise'. Sometimes you just have to get the desired end result.

In these circumstances, the securing of a Joomla site involves significantly more work. We have to compare your files against 'clean' files and make sure that your edits are present but that a hacker hasn't inserted some edits of his own. Fortunately we are very good at what we do and so even though it is a significant extra workload, we have managed to keep down the extra cost implications to a minimum. We feel that this fee represents excellent value for money.

Our Joomla Security Guarantee

After we have de-hacked and secured your Joomla website we stand by you. We are not quick in and out merchants - we do not just take the money and run.

After approximately seven days we check your website again - and again after approximately thirty days.

If for some reason your website is re-compromised within this period, we will de-hack your website for free. Not only that, but your 30 day guarantee starts over. We are the only company we know of that guarantees our de-hacking in the manner described.

We can offer this guarantee because we are so good at what we do. We know that the odds of a recurrence of your issue are slim - and that if something does go wrong you deserve to be protected and not charged again. If you are thinking of using one of our competitors ask them if they offer a similar guarantee, and if they don't, ask yourself why not.

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Dean Marshall Consultancy Ltd - all rights reserved
Registered in England and Wales, Company number 6615299
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